Terms

Orders are processed within 1-4 business days.

We ship domestic & international, using USPS First Class Package, USPS Priority Mail and USPS Priority Mail Express. Rates are calculated at checkout.

Enjoy Standard Flat Rate shipping of $3.95 or FREE shipping on any domestic orders over $50.

Orders placed on weekends will be shipped the following Monday.

You will receive an email when your order has been processed, and another including a tracking number when it ships. (Please check your spam folder).

We cannot guarantee replacement of lost or stolen packages. USPS tracking information may update in advance, or mark a package delivered, before it has arrived. If package is not with you, it will most likely be there shortly. We urge you to check with your neighbors or post office, before contacting customer service.

 All deliveries are estimates; we are not responsible for delays due to events beyond our control, such as transportation failures, acts of God, or any other unforeseen factors. Delivery times are approximate, and do not include processing time. In rare cases, international shipping can take up to 40 days. International delivery times vary due to customs. We are not responsible for any custom duties, or import taxes on international orders.

    Shipping Estimates:

    UNITED STATES CANADA INTERNATIONAL
    1-5 Business Days 2-7 Business Days 4-20 Business Days

     

    Due to the nature of our products and sanity/hygienic concerns, we do not except refunds or exchanges. Refunds or exchanges will be granted if item is received damaged, or there is an error in your order.

     For any questions and concern, please email us at : hello@ash-lash.com

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